Sauna for Sale

Delivery

Enter your postcode and select your suburb at checkout to calculate delivery costs.

1. Melbourne, Sydney, Newcastle, Brisbane, Gold Coast & Sunshine Coast metropolitan areas, Perth: Our Kylin delivery team handles delivery within 3–10 business days. We’ll contact you once your delivery date and time are confirmed.

2. Other and remote areas: Orders are shipped via trusted third-party carriers as curbside delivery only—no inside delivery or unloading. The driver will not carry items upstairs or use elevators. The sauna is flat-packed on a pallet and dispatched within 2–4 days, with tracking details provided. Drivers may not call before delivery, so please check tracking updates. If no one is available to receive the order, it will be left in a safe place or redelivery fees may apply. Click here for more details.

Pickup

1. Warehouse or pick-up points: You can collect your sauna free of charge. Please call 1300 790 806 to arrange a convenient time. Place your order online to reserve stock.

- VIC -

• U12, 11 Mary St, Blackburn VIC 3130
• 16 Commercial Dr, Lynbrook VIC 3975

- NSW -

• Bassett St, Hurstville NSW 2220 (Self-pickup point, advance booking required)

- QLD -

• 23 Hasp St, Seventeen Mile Rocks QLD 4073

- WA -

• 11 Fairbrother St, Belmont, WA 6104

2. Nearest depot pick-up: A cost-effective option where your order is delivered to the nearest depot for self-collection. Enter your postcode and suburb at checkout for an instant quote.

Visit our showrooms to experience our saunas before purchasing. Click here for showroom details.

DIY Installation

Our indoor saunas are suitable for fully sheltered patios, pergolas, and balconies —just ensure they are protected from rain and weather exposure. For extra protection, you may also consider our sauna cover options.

For infrared saunas, they are designed for easy DIY assembly in just 45 minutes! The panels include built-in electrical elements, so no electrician is required. Additionally, no plumbing or ventilation is needed in the room. Simply connect the panels using the provided buckles and plug them into a standard 10A domestic power socket. It comes flat-packed on a pallet, consisting of one or more packages. 

For traditional saunas, the Harvia heater requires a higher power supply and does not come with a plug. It must be installed by a certified electrician in accordance with your home's electrical layout. No drainage is required. A drip tray catches any excess water, and with the low humidity and minimal water use, the floor and the tray can be easily cleaned as needed. 

Installation Service Fees

• Our service areas cover the Melbourne, Sydney, Brisbane, Gold Coast, Sunshine Coast metropolitan areas and Perth, with our reliable third-party assembly teams covering Canberra. For more information, give us a call at 1300 790 806.
• Our installation service fee is $250 on top of the delivery charge for an indoor sauna.
• There will be an additional surcharge of $80 per floor if the installation is required on or above the ground floor.
• Packaging disposal is not included, an $80 additional cost will occur if required.

Warranty

• For infrared saunas, we provide a 5-year structural and 5-year parts warranty and a 1-year labor warranty for residential use; a 1-year structural and parts warranty and a 6-month labor warranty for commercial use.
• For traditional steam saunas, we offer a 5-year structural and 2-year parts warranty and a 1‐year labor warranty for residential use; a 1-year structural and parts warranty and a 6-month labor warranty for commercial use.

If the indoor sauna is placed outdoors, the location must be fully sheltered and protected from the weather, otherwise the warranty will be void. If your sauna is not working in rare cases and needs to repair, please consult our expert and we will come up with the best solution for you. Please check the warranty details here.

Parts Warranty:

The parts warranty covers any defects in materials or workmanship or any mechanical components that may fail including the heater control, power supply, wires, and audio system. We will provide the necessary parts at no cost to you if your product is within the warranty period. If the warranty has expired, parts can still be supplied at an additional charge.

Labor Warranty:

Our service area includes locations within 50km of Blackburn VIC, Sydney NSW, and Brisbane QLD. If a manufacturing defect is confirmed by our support team, we will send a technician to perform the necessary repairs. Please note, if man-made damage is identified upon inspection, additional on-site charges may apply. For customers in remote areas, we will provide the required parts at no cost. You can choose to either replace the parts yourself or hire a third-party handyman for assistance.

Returns & Exchanges

As Kylin Sauna is a large and oversized item, please understand that we do not provide returns for the sauna because of huge delivery costs. Please do not hesitate to contact us if, for some reason, you are not satisfied with our products, our experts will immediately solve your problem so that you can keep enjoying the sauna. We typically do not accept returns or exchanges for change of mind. However, if the model isn’t right for you or the size doesn’t fit for you or the space, you can return it at your own expense, as long as it’s unused and in new condition. We will then issue a refund or offer an exchange.

When receiving your item, please check for any visible damage made during delivery not later than 2 days after the delivery. If there are any rare cases of defective items, please email photos and a detailed description of the circumstances of a defect. Our customer service representative will assist you at your earliest convenience.