Spare Parts Payment link For Kylin Products

$10.00
$10.00
Spare Parts Payment link For Kylin Products

$10.00

Customer Reviews

Overall rating: 5.0 / 5 from 5 reviews.

Customer photo review of Spare Parts Payment link For Kylin Products

Such a game changer this sauna has been for us. Being a tradie and physically active it aids in my recovery, better sleep, drinking even more water, sweating out daily toxins. A daily practise im so grateful for. We also had a few clips which didnt fully clip down (likely from transport) Davina was so great and pro active getting it sorted for us, so Kylin produced there as well. Thanks so much guys 🤝

Simon P. 5/5 Verified

Spare Parts Payment link For Kylin Products

Store owner replied: Hi Simon, thank you so much for the amazing 5-star review! 😊 This is Divina, we’re thrilled to hear your sauna has been such a game changer for your recovery, sleep, and daily routine—that’s exactly what we love to hear, especially with an active lifestyle. Our entire team were so glad we could quickly sort out the issues for you, and myself, this feedback really made my day, I truly appreciate your kind words. Thanks again for choosing Kylin Sauna—we truly appreciate your support! 🤝🌿❤️

Working again. Thanks

Tarrynn M. 5/5 Verified

Spare Parts Payment link For Kylin Products

Store owner replied: Thank you, Tarrynn! We’re so glad to hear everything is working again! 😊 Thank you for your patience and for giving our team the opportunity to assist. We hope you can now get back to enjoying many relaxing sauna sessions ahead! 🌿✨❤️

Very happy my spare parts came for my Sauna finally. Haven’t had time to replace the parts yet but I am happy they are not damaged. Thank you 😊

Terrianne R. 5/5 Verified

Spare Parts Payment link For Kylin Products

Store owner replied: Thank you so much, Terrianne! 😊 We’re very happy to hear that your replacement parts arrived safely and in perfect condition. We truly appreciate your patience while waiting for them. We hope everything goes smoothly when you have time to replace the parts and that you’ll be back to enjoying your Kylin sauna very soon! ❤️✨ Thank you for your continued support, and wishing you many relaxing sauna sessions ahead! 🌿

Love the sauna. We use it every day. Cant wait for it to be installed in our new bathroom. Currently using in the shed

Kirsty H. 5/5 Verified

Spare Parts Payment link For Kylin Products

Store owner replied: Hi Kirsty, thank you so much for your 5-star review! We’re absolutely delighted to hear you’re loving your Kylin Sauna and that it has become part of your daily routine! It’s wonderful to know you’re already enjoying it, and we’re excited for you to have it installed in your new bathroom—it’s going to be an amazing addition to your home. Thank you again for choosing Kylin Sauna. We truly appreciate your support and wish you many more relaxing, restorative, and rejuvenating sauna sessions ahead! 😊❤️

super quick response and service. the best I've seen in a long time

Wayne D. 5/5 Verified

Spare Parts Payment link For Kylin Products

Store owner replied: Hi Wayne, wow! Thank you for the wonderful 5-star review! 😊 We’re so glad to hear the immediate response was a smooth servicing and that the positive outcome of having the best sauna for your daily routine is here! Thanks again for choosing Kylin Sauna! 💛

Love it works well feel faboulous after each session!

Deon H. 5/5 Verified

Spare Parts Payment link For Kylin Products

Store owner replied: Hi Deon, thank you for recognizing the effort our team puts into providing excellent product. It’s wonderful to hear your experience was a fabulous one. 😊✨

Shipping & PickUp

Standard Delivery

Enter your postcode and select your suburb at checkout to calculate the delivery cost.

Your order will be delivered either by the Kylin delivery team or one of our trusted third-party courier partners. Once your order has been shipped, your tracking details will show the shipping provider. Please note that items may be dispatched from different warehouse locations, so your order may arrive in more than one delivery.

Most deliveries are sent with Authority to Leave. If no one is available to receive the delivery, the parcel may be left in a safe place, or you may receive a card or notification with instructions for collection or re-delivery. Please note that re-delivery may incur additional charges depending on the courier’s policy.

Delivery Timeframe

We aim to dispatch your order within 1–3 business days after your order is placed. Once your order has been dispatched, estimated delivery times are as follows:

Metro areas: 2–5 business days
Regional area: 5–7 business days
Remote areas: 7-12 business days

Please note that delivery times are estimates only and may vary depending on your location, the courier network, and peak periods. If the product is out of stock in your selected location, additional time may be required to transfer stock, where available.

Click and Collect

We offer free click and collect when stock is available at one of our warehouse locations. Availability can be checked at checkout.

Please note that click and collect is only available for selected products. If you have any questions, please contact our team at 1300 790 806 before placing your order.

Return & Warranty

Red Light, Home & Kitchen Appliances
These products are covered by a 1-year local warranty against manufacturing defects in materials, workmanship, or mechanical components under normal domestic use. If a fault is confirmed, we will assess the issue and provide an appropriate solution.

Other Home & Living Items
Warranty is not applicable to non-appliance items unless otherwise stated. However, if your item arrives with a manufacturing defect, it may be eligible for return or exchange upon assessment.

Warranty or Return Enquiries
For any warranty or return enquiries, please submit the warranty claim form [here], or contact our team with your order number and clear photos of the issue. Our team will review the matter and assist you as soon as possible.

Change of Mind Returns
If you change your mind, you may request a return within 30 days of delivery. Returned items must be unused, in their original condition, and include all original packaging.

Please note that return shipping costs are at the customer’s expense. All returns are subject to inspection once received, and items that are not returned in resaleable condition may not be accepted.