$15.00
Overall rating: 5.0 / 5 from 7 reviews.
Very freindly and very helpful and I really like it thanks
Ashraf G. 5/5 Verified
Store owner replied: Hi Ashraf, we’re grateful for your kind words! We’re so glad you found our team very friendly and helpful, and even happier to hear you really like it. Thanks again for choosing Kylin! 🌿✨💚
Love it !
Brad S. 5/5 Verified
Store owner replied: Thank you so much, Brad! We love hearing that you’re loving your Kylin sauna! Thank you for choosing Kylin and for sharing the love. Wishing you many relaxing and enjoyable sauna sessions ahead! 🌿✨❤️
It is a real winner with family and guests and because it is reliable and dependable, we have many family and friends visiting us. I know the increase in visits is due to the sauna.
Derek C. 5/5 Verified
Store owner replied: Thank you so much, Derek! We absolutely love hearing that your Kylin sauna has become such a hit with both family and friends! 😊 It sounds like it’s not just a sauna anymore—it’s become a great reason for everyone to get together and enjoy some quality time. We’re especially pleased to hear it’s been reliable and dependable for you. Thank you for choosing Kylin and sharing such a wonderful story with us. Here’s to many more sauna sessions and visits from family and friends! 🌿✨ 💚
The part was replaced very quickly. The gentleman that came was very good and the sauna is now working perfectly. The customer service girls were great with organising the replacement part
Cynthia H. 5/5 Verified
Store owner replied: Hi Cynthia, thank you so much for your 5-star review! We’re delighted to hear your replacement control panel cable was organized and installed so quickly, and that your Kylin Sauna is now working perfectly again. It’s also wonderful to know our technician provided excellent service and that our customer service team was able to make the replacement process smooth and easy for you. Your kind words mean so much to all of us! Thank you again for choosing Kylin Sauna. We truly appreciate your support and wish you many more relaxing, restorative, and rejuvenating sauna sessions ahead! ✨💚
Thanks again for the speedy service on getting a part to us for free. Spectacular service. We are now enjoying our sauna again
Marie F. 5/5 Verified
Store owner replied: Hi Marie, thank you so much for the wonderful 5-star review! We’re so pleased to hear our team was able to get the replacement *Control Panel Cable* to you quickly and that you’re back to enjoying your sauna again. Providing prompt after-sales support is something we truly value, so your kind words about our service mean a lot to the team. Thank you again for choosing Kylin Sauna! We truly appreciate your support and wish you many more relaxing and rejuvenating sauna sessions ahead. 😊❤️
Great quality & customer service!
Matthew S. 5/5 Verified
Store owner replied: Hi Matthew, thank you so much for the wonderful 5-star review! We’re delighted to hear you’re happy with your *Control Panel Cable* and the customer service you received. Providing quality products and excellent support is what we strive for, so your kind feedback means a lot to us. Thank you again for choosing Kylin Sauna! ✨❤️
Thankyou for your prompt service and follow up, my sauna is amazing
Shannon M. 5/5 Verified
Standard Delivery
Enter your postcode and select your suburb at checkout to calculate the delivery cost.
Your order will be delivered either by the Kylin delivery team or one of our trusted third-party courier partners. Once your order has been shipped, your tracking details will show the shipping provider. Please note that items may be dispatched from different warehouse locations, so your order may arrive in more than one delivery.
Most deliveries are sent with Authority to Leave. If no one is available to receive the delivery, the parcel may be left in a safe place, or you may receive a card or notification with instructions for collection or re-delivery. Please note that re-delivery may incur additional charges depending on the courier’s policy.
Delivery Timeframe
We aim to dispatch your order within 1–3 business days after your order is placed. Once your order has been dispatched, estimated delivery times are as follows:
Metro areas: 2–5 business days
Regional area: 5–7 business days
Remote areas: 7-12 business days
Please note that delivery times are estimates only and may vary depending on your location, the courier network, and peak periods. If the product is out of stock in your selected location, additional time may be required to transfer stock, where available.
Click and Collect
We offer free click and collect when stock is available at one of our warehouse locations. Availability can be checked at checkout.
Please note that click and collect is only available for selected products. If you have any questions, please contact our team at 1300 790 806 before placing your order.
Red Light, Home & Kitchen Appliances
These products are covered by a 1-year local warranty against manufacturing defects in materials, workmanship, or mechanical components under normal domestic use. If a fault is confirmed, we will assess the issue and provide an appropriate solution.
Other Home & Living Items
Warranty is not applicable to non-appliance items unless otherwise stated. However, if your item arrives with a manufacturing defect, it may be eligible for return or exchange upon assessment.
Warranty or Return Enquiries
For any warranty or return enquiries, please submit the warranty claim form [here], or contact our team with your order number and clear photos of the issue. Our team will review the matter and assist you as soon as possible.
Change of Mind Returns
If you change your mind, you may request a return within 30 days of delivery. Returned items must be unused, in their original condition, and include all original packaging.
Please note that return shipping costs are at the customer’s expense. All returns are subject to inspection once received, and items that are not returned in resaleable condition may not be accepted.
