1. For Melbourne or Sydney metropolitan areas, the quote is determined by the distance from your address to Blackburn, VIC 3130 (Melbourne) or Sydney, NSW 2000 (Sydney):
- Within 45km: $100
- 46km-67km: $150
- 68km-90km: $200
- 91km-135km: $300
- 136km-180km: $400
- Please contact us if the calculated shipping quotes do not match, and we will provide a personalized quote for your delivery.
2. For other metro/remote areas: Shipping costs are based on the sauna model you choose and your delivery destination. To calculate your delivery costs, simply enter your postcode and select your suburb on the cart or checkout page.
3. Nearest depot pick-up: Lower shipping cost option. This option offers lower shipping costs. With this choice, your sauna will be delivered to the nearest depot to your address. You will be responsible for picking it up from the depot yourself. You can obtain an instant quote by entering your postcode and selecting your suburb on the cart or checkout page.
We will dispatch your order within 48 hours of receiving your order. The sauna is flat-packed with one or more than one package on a pallet. Our standard delivery is a one-person service to your door on the ground level only and the driver will not take it upstairs or in elevators. The orders in the Melbourne and Sydney metropolitan areas will be arranged by our Kylin delivery team, you will expect a follow-up call or text from our team to confirm the scheduled delivery date and time. The orders in other remote areas will be handled by a 3rd party delivery carrier, the truck driver may not contact you prior to the shipment, please check the tracking details to obtain the updated arrival date. If the recipient is not present to accept delivery, the item will be left in a safe place or will need to be redelivered and any additional redelivery costs will be responsible by the customer.
Please click here for more shipping details.
With all sauna orders, you are welcome to pick them up from us free of charge! The pick-up point is located at Blackburn VIC 3130 and Hurstville NSW 2220.
Please contact us at 03 9988 3693 for more details and we would love to arrange for an easy and fastest way for you. Please place your order online to ensure stock is reserved for you.
- Head Office/Warehouse at Unit 12, 11 Mary Street Blackburn VIC 3130
- Warehouse at 12 Smiths Ave, Hurstville, NSW 2220
You are welcome to visit our showrooms to try the excellent sauna experience before purchasing! Please click here for our showroom details.