Delivery
1. For Melbourne, Sydney and Brisbane metropolitan areas: Our Kylin team will deliver your order and the quote is determined by the distance from our warehouses to your address. To calculate your delivery costs, simply enter your postcode and select your suburb on the cart or checkout page.
2. For other metro/remote areas: Shipped by trusted carriers and shipping costs are based on the sauna model you choose and your delivery destination. To calculate your delivery costs, simply enter your postcode and select your suburb on the cart or checkout page.
We will dispatch your order in 1-3 days of receiving your order. The sauna is flat-packed with one or more than one package on a pallet. Our standard delivery is a one-person service to your door on the ground level only and the driver will not take it upstairs or in elevators. The orders in our service areas will be arranged by our Kylin delivery team, you will expect a follow-up call or text from our team to confirm the scheduled delivery date and time. The orders in other remote areas will be handled by a trusted 3rd party delivery carrier, the truck driver may not contact you prior to the shipment, please check the tracking details to obtain the updated arrival date. If the recipient is not present to accept delivery, the item will be left in a safe place or will need to be redelivered and any additional redelivery costs will be responsible by the customer.
Please click here for more shipping details.
Pick-ups
1. Nearest depot pick-up: This option offers lower shipping costs. With this choice, your sauna will be delivered to the nearest depot to your address. You will be responsible for picking it up from the depot yourself. You can obtain an instant quote by entering your postcode and selecting your suburb on the cart or checkout page.
2. Pick-ups from our warehouse/pick-up points
With all sauna orders, you are welcome to pick them up from us free of charge! Please contact us at 1300 7901 806 for more details and we would love to arrange for an easy and fastest way for you. Please place your order online to ensure stock is reserved for you.
- VIC: Head Office/Warehouse at Unit 12, 11 Mary Street Blackburn VIC 3130
- NSW: Self Pick-up point at 130 Bassett Street, Hurstville, NSW 2220 (No staff assistance)
- QLD: Warehouse at 23 Hasp St Seventeen Mile Rocks QLD 4073
You are welcome to visit our showrooms to try the excellent sauna experience before purchasing! Please click here for our showroom details.
13 reviews for Kylin Superior Carbon Far Infrared Sauna 3 person – K8402 PRO