Kylin Superior Low EMF Carbon Far Infrared Sauna 2 people KY-2Q5

• Model: KY-2Q5
• Capacity: 2 people
• Material: Canadian Hemlock wood
• Glass Door: Heat Resistant 6mm thick tinted tempered glass door
• Heating Elements: Modern carbon far infrared heaters
• Electromagnetic Fields: Extremely Low EMF (0-0.3mGs)
• Lighting: Deluxe Starry LED lights with 20 different modes and a remote control for chromotherapy
• Control panel: Double digital control panel
• Audio: Bluetooth connection
• Certification: SAA, CE, ROHS, FSC, TUV, ETL
• Seating Type: 1 x Bench, Ergonomic bench and built-in backrest included
• Heater: 7 pieces
• Temperature Range: 20°C – 66°C
• Timer Setting: 0-90 Mins
• Power: 1800W
• Average running cost: $0.45 per hour

Product Dimensions:

• Product External Dimensions: 121cm x 106cm x 190cm (L x W x H) – 120kg
• Product Internal Dimensions: 115cm x 96cm x 174cm (L x W x H)
• Bench Dimensions: 113 cm x 49cm (L x D)

Packing Dimensions in 2pcs:

• Box A) 190cm x 128cm x 33cm – 90kg
• Box B) 127cm x 111cm x 26cm – 42kg

Power and Plug:

• Voltage: 220-240V / 50Hz
• Power: 1800W
• Plug: Standard domestic 10A plug
• Average running cost: $0.45 per hour

• Indoor infrared saunas fit in fully sheltered patios, for additional rain or sun protection, explore our sauna cover options here.
• Our installation service fee is $250 on top of the delivery charge for an indoor sauna.
• Our service areas cover the Melbourne, Sydney, Brisbane, Gold Coast and Sunshine Coast metropolitan areas, with our reliable third-party assembly teams covering Canberra and Perth. For more information, give us a call at 1300 790 806.
• There will be an additional surcharge of $80 per floor if the installation is required on or above the ground floor.
• Packaging disposal is not included, an $80 additional cost will occur if required.

The sauna is easy to assemble by DIY in just 45 minutes! The sauna is flat-packed with one or more than one package on a pallet. You will receive panels with built-in electrical elements and No electrician is needed. No plumbing and ventilation are needed in the room. You will only need to assemble them together with the buckles provided, and just plug in a standard 10A domestic power socket (Except for the outdoor model).

Instruction Manual

Click here to download

Installation Video

Delivery

1. For Melbourne, Sydney and Brisbane metropolitan areas: Our Kylin team will deliver your order and the quote is determined by the distance from our warehouses to your address. To calculate your delivery costs, simply enter your postcode and select your suburb on the cart or checkout page.

2. For other metro/remote areas: Shipped by trusted carriers and shipping costs are based on the sauna model you choose and your delivery destination. To calculate your delivery costs, simply enter your postcode and select your suburb on the cart or checkout page.

We will dispatch your order in 1-3 days of receiving your order. The sauna is flat-packed with one or more than one package on a pallet. Our standard delivery is a one-person service to your door on the ground level only and the driver will not take it upstairs or in elevators. The orders in our service areas will be arranged by our Kylin delivery team, you will expect a follow-up call or text from our team to confirm the scheduled delivery date and time. The orders in other remote areas will be handled by a trusted 3rd party delivery carrier, the truck driver may not contact you prior to the shipment, please check the tracking details to obtain the updated arrival date. If the recipient is not present to accept delivery, the item will be left in a safe place or will need to be redelivered and any additional redelivery costs will be responsible by the customer.
Please click here for more shipping details.

Pick-ups

1. Nearest depot pick-up: This option offers lower shipping costs. With this choice, your sauna will be delivered to the nearest depot to your address. You will be responsible for picking it up from the depot yourself. You can obtain an instant quote by entering your postcode and selecting your suburb on the cart or checkout page.

2. Pick-ups from our warehouse/pick-up points
With all sauna orders, you are welcome to pick them up from us free of charge! Please contact us at 1300 7901 806 for more details and we would love to arrange for an easy and fastest way for you. Please place your order online to ensure stock is reserved for you.

• VIC: Head Office/Warehouse at Unit 12, 11 Mary Street Blackburn VIC 3130
• NSW: Self Pick-up point at 130 Bassett Street, Hurstville, NSW 2220 (No staff assistance)
• QLD: Warehouse at 23 Hasp St Seventeen Mile Rocks QLD 4073

You are welcome to visit our showrooms to try the excellent sauna experience before purchasing! Please click here for our showroom details.

Warranty

• For infrared saunas, we provide a 5-year structural and 5-year parts warranty and a 1-year labor warranty for residential use; a 1-year structural and parts warranty and a 6-month labor warranty for commercial use.
• For traditional steam saunas, we offer a 5-year structural and 2-year parts warranty and a 1‐year labor warranty for residential use; a 1-year structural and parts warranty and a 6-month labor warranty for commercial use.

If the indoor sauna is placed outdoors, the location must be fully sheltered and protected from the weather, otherwise the warranty will be void. If your sauna is not working in rare cases and needs to repair, please consult our expert and we will come up with the best solution for you. Please check the warranty details here.

Parts Warranty:

Returns & Exchanges

As Kylin Sauna is a large and oversized item, please understand that we do not provide returns for the sauna because of huge delivery costs. Please do not hesitate to contact us if, for some reason, you are not satisfied with our products, our experts will immediately solve your problem so that you can keep enjoying the sauna. We typically do not accept returns or exchanges for change of mind. However, if the model isn’t right for you or the size doesn’t fit for you or the space, you can return it at your own expense, as long as it’s unused and in new condition. We will then issue a refund or offer an exchange.

When receiving your item, please check for any visible damage made during delivery not later than 2 days after the delivery. If there are any rare cases of defective items, please email photos and a detailed description of the circumstances of a defect. Our customer service representative will assist you at your earliest convenience.