Weight
Loss
Brain
Health
Muscle
Recovery
Better
Sleep
Heart
Health
Body
Detox
Weight Loss
Promotes calorie buring through increased body tempreture and sweating.
Brain Health
Linked to improve cognitice function and reduced risk of Alzheimer's disease and dementia.
Muscle Recovery
Relaxes and soothes muscles, aiding in post-workout recovery.
Better Sleep
Promotes relaxation and stree relief, leading to improved sleep quality.
Heart Health
Contributes to improved cardiovascular function and reduced heart-related risks.
Body Detox
Aids in the elimination of toxins through sweating, supporting natural detoxification process.
To calculate your delivery costs, simply enter your postcode and select your suburb on the cart or checkout page.
1. For Melbourne, Sydney, Newcastle, Brisbane, Gold Coast and Sunshine Coast metropolitan areas: Delivery is handled by our Kylin delivery team and is typically scheduled within 3-10 business days. We will contact you as soon as the delivery date and time is confirmed.
2. For other remote areas: Shipped via trusted third-party carriers as curbside delivery only — no inside delivery or unloading is provided. The driver will not carry items upstairs or use elevators. The sauna is flat-packed in one or more packages on a pallet. We’ll dispatch your order within 2–4 days, and tracking details will be updated to your order. The driver may not contact you before delivery, so please check the tracking for the latest arrival date. If the recipient is not present to accept delivery, the item will be left in a safe place or will need to be redelivered and any additional redelivery costs will be responsible by the customer. Click here for more shipping details.
1. Nearest depot pick-up: This option offers lower shipping costs. With this choice, your sauna will be delivered to the nearest depot to your address. You will be responsible for picking it up from the depot yourself. You can obtain an instant quote by entering your postcode and selecting your suburb on the cart or checkout page.
2. Pick-ups from our warehouse/pick-up points
You are welcome to pick up all sauna orders from us free of charge! Please contact us at 1300 790 806 for more details and we would love to arrange for an easy and fastest way for you. Please place your order online to ensure stock is reserved for you.
You are welcome to visit our showrooms to try the excellent sauna experience before purchasing! Please click here for our showroom details.
Our indoor saunas are suitable for fully sheltered patios, pergolas, and balconies —just ensure they are protected from rain and weather exposure. For extra protection, you may also consider our sauna cover options.
For infrared saunas, they are designed for easy DIY assembly in just 45 minutes! The panels include built-in electrical elements, so no electrician is required. Additionally, no plumbing or ventilation is needed in the room. Simply connect the panels using the provided buckles and plug them into a standard 10A domestic power socket. It comes flat-packed on a pallet, consisting of one or more packages.
For traditional saunas, the Harvia heater requires a higher power supply and does not come with a plug. It must be installed by a certified electrician in accordance with your home's electrical layout. No drainage is required. A drip tray catches any excess water, and with the low humidity and minimal water use, the floor and the tray can be easily cleaned as needed.
If the indoor sauna is placed outdoors, the location must be fully sheltered and protected from the weather, otherwise the warranty will be void. If your sauna is not working in rare cases and needs to repair, please consult our expert and we will come up with the best solution for you. Please check the warranty details here.
Parts Warranty:
As Kylin Sauna is a large and oversized item, please understand that we do not provide returns for the sauna because of huge delivery costs. Please do not hesitate to contact us if, for some reason, you are not satisfied with our products, our experts will immediately solve your problem so that you can keep enjoying the sauna. We typically do not accept returns or exchanges for change of mind. However, if the model isn’t right for you or the size doesn’t fit for you or the space, you can return it at your own expense, as long as it’s unused and in new condition. We will then issue a refund or offer an exchange.
When receiving your item, please check for any visible damage made during delivery not later than 2 days after the delivery. If there are any rare cases of defective items, please email photos and a detailed description of the circumstances of a defect. Our customer service representative will assist you at your earliest convenience.
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